We have prepared one video for you where our expert Tarsi Athanasiadis explains our process step by step so that you can know what to expect. Happy watching! (Videos in German)
Below you will find more information about your booking and how it works.
Before the order is carried out:
Our Valeriana employee brings all the cleaning products and microfibre cloths in their Valeriana cleaning kit. It is important that our employees use these to carry out their work so as to guarantee excellent service. We only use environmentally friendly and sustainable cleaning products by Uni Sapon.
Please provide the following equipment:
- Hoover incl. spare dust bag
- Mop with 2 attachments (a separate attachment is needed for the bathroom) Recommendation: use microfibre attachment
- 10l bucket
- Paper Towels
To ensure that our Valeriana employee can complete the job to your full satisfaction:
- Whole flat: Please remove toys and clothes from the floor, dressers and sofa; we can only clean empty surfaces.
- Kitchen: Please put dirty dishes in the dishwasher and dispose of leftovers.
Service description:
Maintenance cleaning
What is maintenance cleaning?
At Valeriana we offer "maintenance cleaning". Maintenance cleaning is the recurring cleaning of a flat, house or office at regular time intervals.
The time interval (daily, weekly, every 2 weeks or monthly) is always agreed upon individually between the client and Valeriana. All work that requires telescopic handles or ladders (i.e., over 2.20 m) is not included within the scope of maintenance cleaning and belongs to the more demanding service category "intermediate cleaning".
Maintenance cleaning can be applied to all kinds of properties and includes the cleaning of private households, stairwells, offices, business premises, schools, kindergartens, supermarkets and shopping centres. Good to know: We generally do not move furniture to the side in order to clean underneath it. The following is a list of what maintenance cleaning includes:
Maintenance cleaning of floor coverings
- Vacuuming floor coverings incl. carpets with a hoover.
- Wet mopping hard floor coverings, e.g., tiles with a mop
Maintenance cleaning of sanitary facilities
- Dust and damp cleaning up to shelf height 2.20 m (without ceiling lamps)
- Thoroughly cleaning toilets, sanitary facilities, wet areas, urinals, toilet bowls, washbasins, bathtubs and shower cubicles with detergent.
- Damp treating and cleaning fittings, mirrors and wall tiles in the splash area
- Emptying hygiene and waste containers
- Cleaning hard floor coverings with a wet mop
- Damp cleaning door handles and window sills (inside), light switches, wall decorations, ceilings and wall lights and radiators as required
Maintenance cleaning of living room and kitchen
- Dust and damp cleaning up to shelf height 2.20 m (without ceiling lamps). For high cupboards, other special items beyond our usual scope, please contact us to discuss, we always find a solution.
- Thoroughly vacuuming textile floor coverings
- Wet mopping hard floor coverings (PVC, linoleum, wooden floors) and cleaning floors with a mop
- Wiping outside of kitchen cupboards and handles with a damp cloth, cleaning and wiping worktops, kitchen sinks and fittings with a damp cloth
- Wiping tiles in the kitchen area with a damp cloth
- Wiping mirrors with a damp cloth
- Wiping windows and door handles with a damp cloth and removing handle marks are removed
- Wiping window ledges, light switches, wall lighting and radiators (as required) with a damp cloth
- General surface cleaning of furniture, wiping with a damp cloth
- Removing cobwebs provided that a ladder is not necessary
We will gladly do more for you! We offer the following additional cleaning services:
- Window cleaning (inside and outside)
- Fridge cleaning
- Oven cleaning
- Ironing
For additional services beyond the scope of maintenance cleaning, please contact Valeriana in advance by email at service@valeriana.ch or by telephone.
The following work does not fit within the scope of maintenance and is not offered by Valeriana:
- Cleaning of windows/frames inside and outside, as well as blinds, as soon as a ladder is necessary
- Deep cleaning, stone floor or parquet floor or maintenance treatment
- Carpet deep cleaning: extracting, removing stains, etc.
- Cleaning lamps, cupboards, etc. over a height of 2.20 m
- Intermediate and deep cleaning in sanitary areas, e.g., shower cubicle, bathtub, WCs, sinks and tiles — as well as fittings
Following the completion of the order:
- For the sake of the environment, we will send you the invoice by email. You can settle the amount within 10 days via eBill, credit card, Twint or e-banking.
- You can contact us at any time with suggestions, comments or for additional service requests by email at service@valeriana.ch, WhatsApp +41 78 605 36 85 or by telephone at +41 44 500 28 72.
- Important: Are you planning a holiday? Please notify us of your absence at least 3 days before departure. If our employee is unable to enter the premises, we will still have to charge you for the full time. A short email to service@valeriana.ch, a message via WhatsApp or a phone call will suffice.
- Additional information can also be found in the Terms and Conditions on our website.